A safari is a once in a lifetime journey and planning it is part of the process. Although challenging at first, you will have all the support and dedication from our team of sales consultants. We will make sure that the preparation of your tour is as smooth, pleasurable and stress-free as possible. Reading our FAQ is always an excellent idea as there might be some details you haven't yet thought about. Feel free to ask any question by email or phone.
Please make sure you stay updated regarding all travel restrictions by contacting your airline before traveling. Likewise, several countries and airliners will require you to do a PCR test in Tanzania before leaving the country. Regarding this matter, we will definitely assist you by helping to plan the itinerary accordingly (in order to allow time for a test to be done) and also with any extra transfers (additional charges may apply), advance payment of the test (where possible) and contacting hospitals and clinics upon request to receive the test control number emission. Please do note we are not liable for any consequences related but not limited to delays on the results, extra costs charged by hospitals or clinics, positive or inconclusive outcomes, etc. Any extra cost related with any possible situation will be the sole responsibility of the traveller.
Covid 19 Travel regulations Requirements needed to enter Tanzania: All arriving clients must complete the Traveler’s Health Surveillance form within 24 hours prior to arrival. Fully vaccinated are exempted from both RT PCR and Rapid Antigen Test requirements. Travelers will be required to present a valid vaccination certificate with QR code for verification upon arrival. The only accepted vaccines are those which have been approved by the URT and the World Health Organization.Not fully vaccinated, unvaccinated and those not eligible for vaccination (due to their country policy) will be required to present a negative COVID-19 RT- PCR or NAATs certificate with QR code obtained within 72 hours before departure. Passengers who are not fully vaccinated or unvaccinated who arrive in Tanzania with no negative COVID-19 RT PCR certificate will be tested for COVID-19 upon arrival using a Rapid Antigen Test at a cost of USD10 for mainland Tanzania, except children aged 12 years and below. If found positive, a further RT PCR test will be administered at a cost of USD 50. For ground crossing, positive cases will be handled according to bilateral and joint border agreements. All travelers arriving directly at Zanzibar must complete the Traveler’s Health Surveillance formwithin 24 hours prior to arrival. If arriving from the mainland, the completion of the Zanzibar form is not required. For more information about covid and travel regulations, visit the Tanzania section on the Department of Foreign Affairs Website.
This is something we take very seriously. Upon booking us, we will send you a form in which you will be able to indicate any dietary preference or restriction or any specific request you might have. We will then provide that information in advance to all the hotels.
For the down payment, we accept payments via wire transfer. On some occasions payments are also possible with credit card via Pesapal although there is a fee for this service. For the final payment, you can use the same method or pay us in cash or credit card when you arrive.
If you do an overland safari, they start from Arusha, so you can use either the domestic Arusha Airport or the international Kilimanjaro airport. If you do a fly in safari, then you can start from any point in the country.
We used to recommend getting the visa on arrival as it used to be a very straightforward process. However, since August 2019 the process has been slower and we have started recommending getting the visa online at: https://eservices.immigration.go.tz/visa/ Do note the e-visa can take up to 3 weeks to be processed so if you will arrive soon we still recommend getting it on arrival. Also, if entry is an overland transfer between Maasai Mara and Serengeti (Isebania or Tarime border) it is still preferable to get the visa ON ARRIVAL. The visa costs $50 USD per person except for U.S Citizens who pay $100 USD per person. Some countries do require a referral visa in advance. Please contact us if you are a citizen of any of the following countries: Afghanistan, Azerbaijan, Bangladesh, Chad, Djibouti, Ethiopia, Eritrea, Equatorial Guinea, Nigeria, Pakistan, Kazakhstan Republic, Kyigten Republic, Lebanon, Mali, Mauritania, Niger, Palestine, Senegal, Iraq, Iran. Somalia, Sri Lanka, Somali land, Sierra Leone, Tajikistan, Turkmenistan, Uzbekistan, Syria and Yemen. There are also countries whose nationals do not require VISA. Please check list here:https://eservices.immigration.go.tz/visa/guidelines
We are concerned about your travel conditions; which is why we strongly advice your to take out travel insurance with cancellation cover, This insurance must cover medical and hoptalization expenses, assistance and repatriation as well as cancellation and civil liability abroad. It is also important to insure your luggages(loss and theft) and legal defence.
Opt for comfortable clothes in light, neutral colors. Black and navy blue attract mosquitoes. You can plan for all seasons; It will be hot during the day and cool or even cold in the evening and at night in some places. T-shirts, shorts, pants, a sweater, a warm jacket. You can bring light shoes, walking shoes or sneakers and possibly water shoes (river crossing).
They will always remain at your discretion but to get an idea: In lodges; you will find "tip boxes" at the reception. It is customary to put tips in these boxes at the end of your stay. They are then distributed to all staff and not just to "visible" staff such as the porters who will bring your luggage to the rooms. For local guides. We work with local guides that we pay. As with the lodges, it is customary to reward guides for their work. If this is part of your program, you can have a ranger at Arusha Park, a guide at Mto wa Mbu village, Natron waterfalls, for the tribes of Lake Eyasi and Materuni Falls and at the coffee plantation. You can give them in 10 and 20 dollars.
You are not required to be vaccinated against yellow fever, unless you have made a stopover of more than 12 hours in a country at risk of transmission. 2.Tanzania is prone to malaria fever. This disease is transmitted through mosquito bites. It is important to use a tropics-friendly repellent and wear long-sleeved clothing during the evening. 3. We advise you to consult your doctor before you leave to put together your first aid kit.It is important not to ingest tap water: neither drink it, nor brush your teeth,.. Be careful with water bottles that have already been opened.
In the most lodges and camps are using solar panels and generators for power so sometimes there are power cuts of varying lengths. For the hot shower in some lodges you'll have to switch the heater button on to heat the water for some minutes(15 to 20 minutes) To charge your electrical devices, you will need an adapter for type D/G sockets. Telephone; Check with your carrier to see if you have international fees or if you are taking an extension.
It is possible to make payments and withdrawals (in Tanzanian shillings) by card with a fee for each purchase (to be discussed with your bank) If you pay in cash, you will avoid bank charges for each payment.
The car will be loaded with your personal bags or suitcases as well as food and water for the duration of your safari. Depending on the number of people traveling with you and the number of days of your safari, we advise you to take a wheeled travel bag. Bags are easier to store in the trunk and the wheels will make it easier for you to move your bag. You can take a small bag that you will keep with you all day in which you will have everything you could possibly need during the day.
Get in touch with us
We always aim to reply within 24 hours.